Meet-and-greet is an upgrade — a professional representative meets you at the arrivals doors with a printed name sign and walks you to your vehicle. It costs a little more than a curbside pickup, and for most seasoned travellers, curbside is fine.
Here are the six scenarios where meet-and-greet is genuinely worth it:
International arrivals for first-time visitors. Toronto Pearson is a large, multi-terminal airport. A visitor who has never been through customs at YYZ will find a friendly face at the doors invaluable.
Unaccompanied minors. Discreet, background-checked, family-trusted personnel who can be handed over formally by the airline.
Executive VIP arrivals. A uniformed representative with a printed name sign is a professional first impression that a curbside pickup can't replicate.
Elderly or reduced-mobility travellers. A greeter can help at the carousel and walk with you rather than meeting you at a curb.
Late-night arrivals into a busy terminal. After a long-haul flight, having someone who knows exactly where the vehicle is parked saves fifteen minutes of stress.
Language-barrier arrivals. A greeter smooths the last hundred metres for a guest who is jet-lagged and out of their language comfort zone.
If none of those apply to your trip, curbside pickup is fine — and it's what we default to.
